10 Reasons to Choose Microsoft Dynamics 365 in 2019

All Growth Oriented Organizations operate in a highly competitive environment. Their success depends on how efficiently they increase productivity, manage time and make smart business decisions to increase overall profitability. 




Digital transformations improve productivity. Irrespective of their size of operations, businesses realize the roles cloud services, data, and intelligence-driven solutions can play. That’s where Microsoft Dynamics 365 Certification comes in handy.

Customer Relationship Management (CRM) software is used by businesses to manage interactions with current and potential customers. Similarly, Enterprise Resource Planning (ERP) helps in improving the efficiency of business processes. These two software applications are widely used across industries. However, studies have shown that up to 40% of working time is generally wasted by switching between applications.

This blog will explain how Microsoft Dynamics 365 combines CRM and ERP software to give you a unified working experience. We will also understand why it could be necessary for you to go through Microsoft Dynamics 365 Certification Training from NetCom Learning.

Microsoft Dynamics 365: The “What” Part

Microsoft Dynamics 365 is a cloud-based software launched in 2016 which connects people, products, and data. It brings together CRM, ERP capabilities on a single platform integrated with Office 365, Power BI, Cortana Intelligence and other Microsoft products.
It is a collection of intelligent business applications designed to work seamlessly across sales, marketing, finance, customer service, field service, operations, project management, and project service automation.
Dynamics 365 ensures robust performance, functionality, security and improves productivity through digital transformation.

Dynamics 365 has six separate products, which were available separately prior to Microsoft 365 release:
  • AX (ERP Solutions)
  • GP (ERP Solutions)
  • NAV (ERP Solutions)
  • SL (ERP Solutions)
  • CRM (CRM Solutions)
  • RMS-Retail Management System ( Retail Business Solution)
It can be easily used in coordination with other Microsoft applications such as Azure, SharePoint, Office 365, Yammer, and Outlook.
Dynamics 365 supports small, medium and larger enterprises from all industries. Microsoft Dynamics 365 has two editions:
  • Enterprise
  • Business
Businesses and professionals can benefit immensely through Microsoft Dynamics 365 Certification Courses.

Microsoft Dynamics 365: Top Reasons for Adopting

  1. Brilliant User Interface: Microsoft ensures similar user interface principles for all its products. Windows users will be comfortable using Dynamics 365. It could also mean that as an organization, you don't need to spend more time and financial resources onboarding employees.
  2. Smooth Integration: While purchasing a CRM, you don't need to be too concerned about the integration aspect. Microsoft Dynamics 365 easily integrates with other applications such as Outlook, Excel, and Word. It brings enhanced productivity and numerous benefits.
  3. Process Automation: Microsoft Dynamics 365 makes sure you don't have to do repetitive manual tasks. Workflows can be used to create processes with selected business rules. One such example could be separating leads using particular criteria, arranging automatic email alerts and automatically routing leads to specific individuals.
  4. Anywhere Accessibility: With Dynamics 365, you can develop your business anywhere, stay productive and build relationships on the go. Windows, iOS and Android compatible Apps which can synchronize with Microsoft Dynamics 365 are available.
  5. Single Interface-Centralize Data: Dynamics 365 lets you centralize data into a single interface. It integrates with cloud services, other applications and external data sources such as accounting databases, email marketing, websites, and surveys.
  6. Secure Data: Customer data gets prioritized security from within the Clouds UK data-centers. Dynamics 365 is GDPR compliant and meets the EU’s privacy criteria.
  7. Better Decision-Making and Business Insights: You get data-driven decision-making tools. Power BI enables real-time reporting of your KPI’s. Data visualizations help you analyze strengths, weaknesses of your processes and sales performance.
  8. Effective Relationships with Customers: Dynamic 365 adapts to your business. You can manage all your relationships through sales, marketing and customer service applications connected at one location. In turn, everybody gets connected to a single source of customer information. It develops consistency.
  9. Regular Feature Updates: Microsoft spends vast amounts of resources into R and D for Dynamics 365. These efforts result in regular and timely updates related to more useful features.
  10. Pay for only what you need: You get an option to pay per user, per month. Each application can be purchased, and you do not have to spend money on utilities you don't need for your business.

Why NetCom Learning?

NetCom Learning is an established Microsoft Training partner, with 21 years of Industry experience in managing all aspects of organizational learnings. We specialize in delivering Microsoft certification training to individual users, corporate customers, and various governments.

Dynamics 365 is the next generation set of intelligent business applications. At NetCom Learning, you can explore our Microsoft Dynamics 365 certification training, how these applications integrate CRM and ERP functionalities.

NetCom Learning Microsoft Dynamics 365 course catalog fetches courses that can accelerate your digital transformation to encounter the changing needs of customers and capture the new business opportunities.

You could be a business manager, owner or a working professional; you can start with what you need through our Dynamics 365 online training, instructor-led training or customized MS Dynamics 365 end-user training.

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