Configuring the Learning Path feature in Dynamics 365 CRM | Tips and Tricks for Microsoft Dynamics 365 CRM
Introduction The ongoing activity of Dynamics 365 aims to improve the user experience. Everyone wants to provide their customers with rich context, videos, walkthroughs, and articles, among other things. "Learning path" is a mechanism in D365 that will assist us in increasing user engagement with D365. By giving them guided instructions/hints on exploring the application and being productive while learning it. By enabling this functionality in D365 , you may develop your learning path material for your users, making their exploration of your business more informative. Additionally, this feature gives contextual assistance that forces a user to follow a specified process. In this blog, we'll go over how to configure the "Learning Path." Let's take a look at the following prerequisites before configuring the "Learning Path" tool: The system setting "Learning Path Authoring" must be activated as a prerequisite. We can't uti