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7 Steps to Continual Service Improvement with ITIL

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Businesses are rapidly incorporating ITIL (Information Technology Infrastructure Library) framework into their diverse processes to leverage its potential capabilities for enhanced business performance. ITIL framework outlines the best practices and envisions service improvements from the IT service management to enhance efficiency and optimize service delivery cost, provided the touch points are identified timely during the service lifecycle execution. Termed as Continual Service Improvement (CSI) in ITIL, this approach includes a module, defining the techniques and processes to help to align the service levels with continuously changing business processes. The CSI (Continual Service Improvement) process in ITIL is a seven-step process comprised of the following stages: Define Objectives: The first stage involves clearly defining the objectives to improve the business processes and patterns of service delivery. This includes identification of services and the extent...

How to Use SharePoint For Project Management

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A project can be efficiently managed with team collaboration and proper documentation. Microsoft SharePoint is a robust and feature-rich collaboration platform, that extends project management capabilities through a range of Project Site templates and project management tools. These help you to access the project details located centrally and leverage a platform permitting you to update the executed phases, manage workflows, communicate changes to the team members, create task lists and logbooks among other project management tasks. How Does SharePoint Support the Project Management? Project Management requires successful execution of various project stages including planning, organizing, implementing, controlling and monitoring. Microsoft SharePoint offers a powerful platform with exquisite project management features and tools to facilitate the project managers and the teams for successful execution of every project lifecycle stage and deliver the expected outputs with ut...

Must-Have Windows 10 Skills for System Engineers

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Revolutionary updates to the Microsoft Windows operating system have always been the performance enhancers for system engineers. Recent improvements to the Windows 10 offer enhanced user interface, smart browser, better command prompt, high-resolution graphics API and a plethora of advanced applications. System engineers can stay abreast with these updates by upskilling their advanced Windows 10 skills. Primary features of Windows 10 specifically helping System Engineers to advance their roles, include: Windows 10 Basics: Using Windows operating system offers a user-friendly interface. The basic skills are required to efficiently work on Windows 10. These include – working with files and folder and use relative functions of sorting, renaming, creating, compressing etc., connecting to the internet, using media programs like VLC, using Cortana and others. Configuration Management: Configuration management skills relate to the competency of system engineers to deploy Windows...

What Does Integrating Dynamics 365 with Office 365 Offer?

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Microsoft Office 365 is a powerful bundle of productivity suite has revolutionized the idea of digital workspaces, accessing office applications and sharing data from anywhere, anytime. Microsoft is a brand and a leading name in the technological innovations and advancement also devised Dynamics 365 having the capabilities of Dynamics CRM , NAV and AX resulting in an amazing combination of CRM and ERP solutions. The compatibility and seamless integration of Microsoft products have always been the USPs of Microsoft products leveraging infinite benefits to the businesses. Likewise, both cloud-based products together offer extensive capabilities to track appointments, emails, contracts, schedules by connecting to Outlook, Word, Excel etc. and enhanced customer relationship contributing to improved business ROI. Integrating Dynamics 365 with Office 365 Integration of Microsoft Dynamics 365 with Office 365 help businesses leverage the benefits of various O365 application...

Empower your Network Administration with SolarWinds Orion

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SolarWinds Orion is a robust network management platform that renders unified network monitoring solutions to the organizations. It offers powerful fault and bandwidth management capabilities that can measure and monitor the performance of the large networks. It is acclaimed that out of 500 fortune companies, 425 companies use this intuitive solution to monitor and analyze network, system, and application health and performance efficiently. Acquiring expertise in SolarWinds network monitoring tools and capabilities with SolarWinds Orion training courses can help businesses reap the following benefits: ·   Ensure Service Availability:  This innovative platform offers extensive visibility to the vital business services, that cannot be compromised at any point of time. It allows businesses to offer uninterrupted services as they are directly dependent on healthy network and systems. The Orion platform helps in continuous monitoring and analyzing the essential elemen...

Understanding Microsoft Windows Server Remote Desktop Services

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Remote Desktop Services (RDS) is a terminal service in Windows Server that helps users to take control of a remote desktop or virtual machine. It serves as a primary platform to build virtualization solutions for the enterprises. RDS offers virtualized application, secure remote access, and facilitates smooth running of cloud applications. To ensure successful deployment and efficient management of virtual desktops, it is essential to understand the RDS roles and their functionalities.  The RDS Roles This article walks you through RDS roles, that facilitates the remote access to various applications and resources to work swiftly with the complete RDS system. ·   RD Session Host: This role allows the access to Windows desktop or Windows-based programs to the RDS clients. The client can access the network connection and host windows applications to establish a strong connection and run the installed programs, save files and use the network resources optimally. ...

Working with Tableau Table Calculations

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Large data volumes have made businesses follow modern approach to business intelligence. Tableau is a powerful BI and analytics solution to help management view a decipher interactive data and make informed business decisions. Tableau empowers the users to draw useful and most insightful information out of the data sets to add value to business facilitating in making informed decisions. Professional Tableau training demonstrate the modern approach to data analytics that helps in understanding and sharing insights, making quick table calculations, performing query and solving problems efficiently. The article walks you through the most commonly used Tableau table calculations available with Tableau powerhouse to render agile data analytics solutions with captured business data. Table calculations in Tableau are based on ·          Partitioning fields that partition the data ·          Address...